Shipping & Returns
ShippingShipping is complimentary from KarenRobertsNewYork. All available items will be shipped UPS and should arrive within 5-7 business days. We cannot ship to post office boxes. Sales TaxItems sold by KarenRobertsNewYork.com and shipped to destinations in New York State will be charged State sales tax. Customer ServiceIf you have questions about an item or an order that has been placed, please call 1 888.747.9129 or email us at customerservice@karenrobertsnewyork.com |
Returns and ExchangesWe will accept returns within 30 days of the date the items were shipped. All items should be returned unworn with original tags attached and in good condition. Please note the reason for your return on the return packing slip and use the included pre-paid UPS return label and original shipment box to return your item. Credit for your return will appear on your account statement on the next billing cycle. |